Value for money
Maximise return on investment thanks to a well maintained and supported device.
Easy Service Plan is a packaged service offering a choice of installation, training, support and maintenance that includes parts and labour.
Gain peace of mind, safeguard quality and ensure your equipment is in full working order with Canon’s Easy Service Plan.
Your business can work more efficiently, backed by a comprehensive product cover through a range of service packs. These include installation and training, as well as fixed contracts for printer maintenance and repair. From the comfort of your own office Canon can support you with on-site repair or on-site maintenance.
Our first-class expertise can support imagePROGRAF large format printers, imageFORMULA scanners, i-SENSYS laser printers, and imageRUNNER multi-functional printers & fax devices.
Half-a-day training providing in-depth coverage of the functions and features of the product and installed software, plus troubleshooting. This will include printer menus, print head cleaning/replacement, loading media, main and advanced functions of the Windows/Macintosh printer driver and relevant utility software. Also covered are the features and functions of PosterArtist LT*.
[*] If the full version of PosterArtist has been purchased then this will be loaded and configured instead of the LT version.
How do I request service or support for my product?
Service Desk Contact:
i-SENSYS: +44 (0)844 892 0844
imageFORMULA: +44 (0)844 892 0844
imageRUNNER: +44 (0)844 892 0844
imagePROGRAF:+44 (0)844 892 0844
WG7500 Series: +44 (0)844 892 0844
Opening Hours:
9am - 5pm (Monday - Friday)
The helpdesk is closed on UK bank holidays.
Please note these numbers are for support with your product only.
To help you as quickly as possible, you are kindly requested to:
Thank you for your purchase of Canon's Easy Service Plan.
Solve faults over the phone via the Canon Service Desk – if unresolvable, a qualified service engineer will visit onsite by the next business day*.
Desktop printers and scanners can be returned and repaired at no additional cost, if the faults cannot be resolved over the phone*.
*The Easy Service Plan offer and conditions may vary depending on the country.
Full installation and basic training provided on use of functions and features of your product*.
Our service desk and qualified engineers are highly skilled and experienced.
A structured support process ensures all reported issues are rectified efficiently, for smooth business operations.
Our staff use tried and trusted tools to keep your business equipment in full working order.
Maximise return on investment thanks to a well maintained and supported device.
Access tech support, advice and remote problem solving at any time.
Plan your budget more effectively with fixed contract periods.
You can run your business with full reassurance and minimal disruption.